FAQs

About Samples

How are samples developed?
  1. You send us the sketches or pictures of the clothing you want to make.
  2. We send you the costs for the samples and the estimated costs for bulk order.
  3. You place the sample order.
  4. Our designers confirm with you about the details and create the tech packs for you to check.
  5. We buy the fabrics according to the tech packs.
  6. We make the samples according to the tech packs.
  7. We send you the pictures to confirm
  8.  You send us tech pack or your pictures and designs to us and we can make exact samples for you. Free sample only need courier fee.
What sample materials are available?

We can make samples from cotton cloth, linen, silk, wool fabric, etc.

Usually, we suggest proper fabrics for certain types of designs.

If you have any other choice, feel free to let us know.

Are there fees for samples?

 We charge for samples, usually around USD80.00-200.00 for per design.

What is the standard delivery time for samples?

Delivery time depends on the complexity of the clothes design and the availability of raw materials. Typically, samples are delivered in 7-14 days if all raw materials are available.

How are samples delivered?

You can also pick up the samples at our factory yourselves.

We deliver samples by DHL, Fedex or UPS.

Are logos available on samples?

We can make customized logo on the label and garments.

Can samples be modified after they're produced if necessary?

We can help with modifying the sample, and we will charge an extra fee according to the complexity of the modification.

About Orders

What is the minimum order quantity?

 50 pieces each size per style

Do you custom baby clothes services?

We offer OEM and ODM services. You are welcome to send us pictures or samples of clothing models for new model development.

Can you put logos on my products?

We can put your logo on labels, tags, and garments.

We can accept logos in PDF, JPG, and PSD formats.

What is your standard delivery time?

The typical delivery time is 20-50days after our receipt of your deposit, but delivery time may vary due to order size and the factory’s production schedule.     

Are logos available on samples?

We can put your logo on the label and garments.

About Terms & Services

What are your standard trade terms?

We work on EXW, FOB, CIF, and CIP terms. If you would like to work under other terms, let us know, and we’ll do what we can to accommodate you.

What are your standard payment terms?

Typically, payment terms are T/T or L/C, but we may work under other terms depending on the situation. 

For small orders, less than USD2,000.00, we require full payment before production.

For orders worth more than USD2000.00, we require a 50% deposit before production begins and the remaining 50% before shipment.

Do you offer shipping services?

Yes, we offer shipping services to our customers. Because we have well-established relationships with shipping agents, we can offer the best shipping rates.

 

Do you offer customs clearance services?

We can offer customs clearance service in China to customers who require it. We have experience international trade professionals on staff who are happy to take this complicated and tedious task off your hands.

Do you offer sourcing services?

We offer sourcing services that can free you from the details of the order process. Our goal is to ensure that you’re satisfied with the process from beginning to end.

More questions?

Contact our customer team, we’re here to help.

Contact us